Frequently asked questions
We understand that you may have questions about how our platform works, and we're here to provide answers. Whether you're curious about our features, or how to get started, you'll find helpful information here.
Importing and organizing recipes
How do I import recipes into the platform?
You can import recipes by pasting a URL or uploading a photo of a recipe. If a website does not provide the right format when importing a URL you get the option to try this with AI. Note, the information might not be perfect then.
Can I create my own categories for organizing recipes?
Yes, on the summary screen of the recipe you can categorize them. This will allow you to filter on the search page.
Can I import recipes from Instagram?
It is possible to import recipes from Instagram if the creator added the recipe to the description of the post. To import this recipe click on share post and then 'Copy link', paste this link as new URL to import. Then you will be asked to import using AI since there is no recipe structure on the page.
Can I import recipes from TikTok?
It is possible to import recipes from Tiktok if the creator added the recipe to the description of the video. To import this recipe click on share post and then 'Copy link', paste this link as new URL to import. Then you will be asked to import using AI since there is no recipe structure on the page.
Platform features and functionality
What are groups?
Groups can be made to share recipes to a large (or small) audience without them needing to import all the recipes their selves. A group can be private or public. A group can be used for a community but also simply your family and share the family recipes with each other.
Something is not working what now?
Please email us explaining what is going on. We are there to help! [email protected]
Subscriptions
Is there a free trial available?
Yes, everyone starts with a 30-day free trial, no payment method is needed upfront.
Can I cancel my subscription at any time?
Yes, when you are logged in and go to your account, you can manage your subscription from there. If you cancel your subscription, you keep access to the platform until the end of the billing cycle.
Can I get a refund?
Yes, within 14-days of starting your subscription you can request a refund, email [email protected].
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